Cross-cultural Communication Research Paper Example | Topics and Well Written Essays - 4500 words

Cross-cultural Communication - Research Paper Example .......................................3 2.0 Literature Review ..........................................................................................5 2.1 Cross cultural communication and conflicts............................................ 6 2.2 Types of communication styles................................................................ 7 2.2.1. Direct v indirect communication style............................................. 7 2.2.2 Attached v detached communication style ........................................7 2.2.3 Concrete v abstract communication style......................................... 8 2.3 Other aspects of communication................................................................ 8 2.4. Conflicts in the workplaces .......................................................................8 3.0 Research methodology ......................................................................................11 4.0 Research findings and discussions....................... .............................................. 12 5.0 Recommendations and conclusion..................................................................... 14 References ................................................................................................................15 1.0 Introduction Cross-cultural communication is a relatively new phrase that has gained global attention because of increased interaction of people from different cultural backgrounds. In the recent past globalization has produced better and faster methods of transportation that have improved movement of people across different regions in the world. In addition, fast and more efficient methods of communication through electronic and information technology has opened wider avenues for interaction between people of different cultures without the need of physical movement. Currently, most workplaces are multicultural, and this has created the need for establishing a favourable environment to promote good wo rking relations between the employees. In this respect, cross-cultural communication is important in order to develop, nurture, and improve relationships between employees from diverse cultural backgrounds (Tung, 1993: 357). However, Adler (1997: 31) notes that all communication is cultural irrespective of the background of the communicators. Cultural diversity in any organization could be both beneficial and detrimental to its performance. One of the major benefits of diversity in workplaces is that it provides an organization with a wide range of skills and human resources; however, it could cause conflicts that jeopardize the spirit of teamwork in an organization. This research paper investigated conflict and violence among employees in Ovine Medical centre, medium multicultural and imaginary healthcare facility in Singapore. 1.1 Objectives of the study The objective of this paper was to investigate i. Conflict and violence between employees at Ovine medical centre ii. Determine the effects of conflicts and violence on their performance and productivity iii. Establish the effect of cross-cultural communication on the customer satisfaction and retention in the medical facility. 1.2 Research questions i. Is cultural diversity responsible for conflict and violence in the facility? ii. Does conflict affect performance at the medical facility? iii. Is declining client satisfaction and retention caused by the conflict between the employees? 1.3 Organization background Ovine Medical Centre was started by a British Neurologist, Dr Gordon Cook

Buying Decision - a New House Essay Example | Topics and Well Written Essays - 1750 words

Buying Decision - a New House - Essay Example Key words: House, Economy, Domestic Economy, GDP - Gross Domestic Product, BEA - The Bureau of Economic Analysis, purchasing power, inflation, international trade. John & Tia are living in a rented studio apartment at a location near to their offices and commercial area which is ideal for them. However, they are expecting a baby and require bigger space to have room for baby’s nursery and a location that is near to clinic / hospital, school, nurseries, day care centers and other social service offices they might need to consult after they have the baby along with continuation of their respective careers. Both to-be-parents are confused whether to rent a bigger place or make the ultimate investment of buying their own house in an economy that is gradually improving from recession. This is a major investment for the couple that requires a substantial financial expenditure which is going to alter their financial position, spending habits, saving percentage etc. Consequences of th is substantial investment would firstly require savings and other investments evaluation. They have been saving for few years and have sufficient amount to make the down payment and pay mortgage for at least a year. Hence they are prepared financially however, they need to be emotionally willing to take the huge plunge into this big investment as well as cope with resulting restrictions, requirements and tradeoffs involved. They need to assess whether their current income flow is sustainable and can support mortgage payments for the future period. If mother-to-be has to quit job in order to take care of the baby would they be able to afford making payments regularly and how will they manage their financials? They also need to evaluate if it is the right time to take the leap or they should stick to rented option. Their detailed assessment of the economic situation, evaluation based on economic factors and weighing down of options is given below. Majority of the decisions we make as consumers are directly related to or influenced by the prevailing economic conditions. Our future plans are shaped in accordance with our expectation of how the economy will perform. We shall refer to a few of N. Gregory Mankiw’s principles related to the principle of making the purchase decision and influencing factors. According to Mankiw, there is no â€Å"free lunch† we must give up something in order to get something i.e. every decision has its costs / tradeoff. In our case tradeoffs are the plans couple had already made earlier that they now need to forego or put on hold, such as yearly vacation and a new car. They would also have fewer saving hence restricted spending priorities since now they also have to consider extra savings for future expenses related to raising a child as well as maintain the new house if the go ahead with the decision. Further tradeoffs would be loss of interest income being earned on the savings and opportunity cost lost on account of no t having the same amount invested to gain profit. This factor would evolve into the second principle by Mankiw which involves considering and weighing the costs of decisions, i.e. opportunity cost which is ever present. The couple would be losing on the opportunity to have the amount saved and interest being earned giving them financial strength instead of having it spent on down payment, monthly mortgage payment and insurance payments. Other

Bullying Essay Example | Topics and Well Written Essays - 2000 words - 2

Bullying - Essay Example Bullying is still widely prevalent across many schools in the US according to recent statistics. This form of behavior has a negative impact on those who are being victimized and also promotes aggressive and violent behavior among those who take on the role of a bully. Bullying can have several physical, social, emotional and psychological consequences on those who are being victimized (Bullying Overview, 2014). Bullying which was thought to have originated in Scandinavia is now widespread in many countries around the world including the United States, Australia, Canada, Japan and the United Kingdom (Olweus, 2001). In the United States, several policies and laws are being implemented in schools across the country to prevent and protect children from the effects of bullying (Analysis of State Bullying Laws and Policies, 2011). School authorities play a major role in implementing and coordinating the various anti-bullying policies and laws along with the support of teachers, parents an d support staff such as practicing school psychologists. The main objectives of the anti-bullying policies in schools involve establishment of a school mission statement, code of conduct and a student bill of rights. Any updates on the policies need to be incorporated in the school rules and passed on to the staff, students and parents. These policies provide a means of early intervention in preventing bullying and they do not propose any kind of harsh punishments to those who involve in bullying their peers. Instead it recommends using a restorative justice approach in correcting the behavior of the perpetrators and offers suitable counseling to them as well as to those who have been victimized (Bullying, n.d; Sherer & Nickerson, 2010) 5. Analysis of these policies has revealed that they have been effective in reducing the rate of bullying in schools (Effective Evidence -based Practices, n.d). Bullying, which is defined as repeated exposure to

Setting up high performance teams Essay Example | Topics and Well Written Essays - 2000 words

Setting up high performance teams - Essay Example These factors underline the basis of the teams performing a singular whole than disjointed units within the framework of the organization or the group that they are working under. Constituting a team is an important measure since it explains the manner in which the team members would carry out their processes and activities in order to reach the ultimate objective – the goal which is in sight. Also the presence of a leader within the ranks is also significant since he is the one who ensures that commitment and devotion is laid towards the activities of the whole team and that the team members are dedicated to the cause of serving the objectives of the team. A leader would guarantee that the team members remain on their toes and are up and ready in order to outperform each other so that the end result is one which will make the team stand out as a whole. The objectives of the team are more quintessential than the individual members and this is one aspect that the leader brings with him whilst formulating a high performance team. (Opie, 2000) People selection and recruitment stands as a very essential step of the formulation of teams since right kind of people must be geared up to the task and it is a must to check the kind of motivation that these team members have at the very moment and whether or not the same would remain like that within the future. Thus these factors are deemed as very important whilst getting the people under an umbrella which would actually see that the teams would get the right kind of members within their hold and this is important since it will decide how the team would actually perform within the future and in the long run. One must understand that team members are committed to the task and remain in line with the strategies and tactics deployed by the team leaders so that the team is a high performing one, both in difficult circumstances and in times of ease as well. This eventually

Informational Interview Essay Example | Topics and Well Written Essays - 750 words

Informational Interview - Essay Example As such, the three (3) held positions as professors and one was a medical practitioner who applied the degree in psychology. First of all, when I learned of the requirements of the interview, I was anxious and excited. I felt challenged since I do not know the approach that must be taken to enable gathering the needed information. Second, since I was immensely interested in pursuing a career as an educator with theoretical competence in the field of psychology, I am intent on learning relevant insights from people who are currently in the same profession. Finally, despite the mixed emotions, I affirm the need to abide by the academic requirements to achieve the learning objectives. their careers. I was given insights on the good and bad parts of the job; or the challenging aspects as well as the rewarding portions. I was keenly interested in determining the rationales for deciding pursuing their careers. Finally, I was also provided with crucial information on the qualities they felt were needed to do their jobs. I was excited with the information that I gathered and which provided new insights in the chosen profession. The information that was shared enabled confirming that the chosen career is indeed right for me. By indicating the good and bad parts or the challenges and successes, one realized that despite the difficulties, the benefits and rewards are potentially fulfilling. Likewise, their stories that they shared confirmed that I really wanted to assume similar roles and responsibilities expected from the profession. The compensation, working environment, and potentials for growth match my long term professional goals. higher education, both in psychology and education. I realize that the first step is to gain degrees in these programs. Afterwards, I plan to pursue masteral degrees in both programs to assist in gaining advanced theoretical frameworks on both fields of disciplines. As I gain employment, either

Persuasive (AIRA) Letter Essay Example | Topics and Well Written Essays - 250 words

Persuasive (AIRA) Letter - Essay Example Inclusion of the Co-Curricular Records (CCR) would provide an official mode for student participation of co-curricular activities and nurturing talents in St. Mary University’s students. The management of the St. Mary University can only measure all roundedness in their learners through the Co-Curricular Record (CCR). It is also vital to consider that, additional skills besides education are important for learners. Though some people have counter arguments on the validity and reliability of these records, I still believe that educational transcripts have to be complemented and acquire additional skills that place them in an advantageous position in terms of accessing job opportunities. Through the AIRA strategy, the management of St. Mary’s University will need to shift an amount of funds to put the Co-Curricular Records (CCR) in place. The management will also need to dedicate a huge sum of money to mobilize students to join the group, as well as hire the services of motivational speakers to motivate students on the need to be all rounded learners. However, this move will be beneficial to the St. Mary’s just like has been to other

Transport and Tourism Wales Essay Example | Topics and Well Written Essays - 2500 words

Transport and Tourism Wales - Essay Example Other than this, long distance buses as well as trams also travel within the routes to Bangor to Aberystwyth, Aberystwyth to Cardiff, Aberystwyth to Cardigan and Brecon to Newtown and many others. Not only this, national express operating long-distance intercity coach services are present within the country of Wales. Due to which, the mobility of transporting persons and goods from one place to another also became extremely easier and cheaper as compared to others. This helped in the development of tourism industry thereby attracting large array of tourists towards this place making it more renowned. As a result, Wales is recognised as one of the famous tourist destination in the entire globe with almost 8078,900 visitors. Due to which, the annual turnover of the industry gets enhanced by about ?3.5 billion thereby amplifying the gross value added (GVA) of the economy of Wales to about ?44.517 billion. As a result, the economy of Wales became the tenth largest one among other regions of UK. Not only this, the transport and tourism industry of Wales contributes about 13.3% in the national GDP thereby enhancing its position in the entire globe among others. Side by side, development of tourism industry also helped in reducing the trouble of unemployment thereby presenting jobs to almost 8% of the workforces. Hence, it might be revealed that transport acts as the backbone that helps in the improvement of the industry of tourism in the region of Wales in UK. Therefore, in order to enhance the annual turnover of the transport and tourism industry, the government of Wales decided to introduce the initiative of green or sustainable transport within the tourism industry. The prime objective of the concept of green transport is to present safe and comfortable journey at the time of visiting the tourist places of Wales. Side by side, to reduce over dependency over cars as it emits high density of carbon dioxide thereby creating congestion and pollution as well. So, the g overnment is trying to offer more concentration over sustainable means such as cycle or by walking or public transports. Along with this, the government is also trying to develop eco-tourism parks and variety of green national parks so as to enhance the concept of sustainable tourism initiative in and around Wales. Therefore, it might be stated that the initiative of green transport within the industry of tourism proved quite successful in enhancing the economic condition of the region of Wales in the entire UK among other regions. This paper mainly comprises of four parts highlighting the objectives and aims of implementing the initiative of green transport and tourism within the region of Wales. Along with this, it also includes the positive impacts of such initiatives within the region of Wales so as to reduce the impacts of pollution. It also comprises of a brief analysis and findings of the initiative of green transport and tourism along with a conclusion. Discussion Green Tran sport and Tourism initiative in Wales In today’s era, maximum extent of the individual desire to visit varied tourists places in order to reduce the heavy workloads. Due to such underlining desire, the craze of roving enhanced significantly. However,